Changing your membership, understanding your charges, and cancellations?
For all billing issues go here:
Verotel CardBilling Support
Please do not contact us for billing issues as we cannot access your personal information nor make changes to your account in any fashion. This is for your protection as well as ours.
Login Issues
Please refer back to the original email with your username and password. If you cannot find your login, you may request a new password and your login credentials here:
Verotel Lost User Code or Password
Support Issues
If you are having technical issues related to the website, please email us at alex@alexandrasnow.com
Billing Contact Details
Card Billing by Verotel
Support Website: www.vtsup.com
Email: Email:livesupport@verotel.com
If you are residing in the United States:
1-877-872-9246 (toll-free)
If you are residing in the European Union:
00-800-44229999 (toll-free)
If you are residing in the Netherlands:
020-5315777
Other countries:
+31 20 5315777 (international charges apply)